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Shipping & Returns

Standard Shipping:
Orders normally ship within 1-3 business days and should arrive within 5-10 business days for items we stock. If we are temporarily sold out, we will post on our web site when we expect or stock. Items that are dropped shipped for us, may take longer. We ship our own products (BrewTenders & acessaries) are shipped by UPS ground only and our warehouse is located in Castle Rock Washington. Customers cannot specify the carrier of their choice.

Alaska and Hawaii Shipping:
Due to carrier restrictions, we cannot ship some items to Alaska and Hawaii.
Call or Email TavernToys.com for more information.
APO/FPO/DPO (Army Post Office/Fleet Post Office/Diplomatic Post Office) addresses are for U.S. military/government personnel stationed overseas.
We usually deliver these orders to the US military post office within 5-10 business days.

P.O. Box Shipping:
If we cannot ship an item to a P.O. Box, we will ask you to provide a physical shipping address.

Expedited Shipping:
We do not offer expedited shipping on normal cases. If expedited is needed, call TavernToys at 813-964-0076 and we will try to accommodate you.

RETURNS:
You can initiate a return for most new and unopened items within 15 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 30 days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges. There will be a restocking fee for items that are drop shipped for TavernToys.
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